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✉️ support@lionnotes.onlineSubscriptions & Billing
Questions about your Pro plan, trial, or charges? Subscriptions are managed by Google Play or the App Store. You can cancel anytime from your store account settings.
Account & Login
Having trouble signing in? Make sure you're using the same method you registered with (Google, Apple, or email). Contact us if you've lost access to your account.
Data & Sync
Your data syncs automatically when you are online. Without a connection, the app keeps working from the copy on your phone and sends your changes once you reconnect. Stay signed in until they have synced: signing out removes changes that have not been sent yet.
Themes & Features
All 26 themes and 17 app icons are free. Live collaboration, split screen, and expense splitting are Pro features. Start a free 14-day trial from the paywall inside the app.
Report a Bug
Found something broken? Email us with a short description and a screenshot if possible. We fix bugs fast.
Feature Requests
Have an idea that would make Lion's Notes better? We genuinely read every suggestion. Many features came from user feedback.
🗑️ How to Delete Your Account
To permanently delete your account and all associated data, open the app and go to:
Settings → Danger Zone → Delete Account
All your tasks, habits, notes, and settings will be permanently removed within 30 days. This action cannot be undone.
Alternatively, email support@lionnotes.online with the subject “Delete My Account — Lion's Notes” and we'll process it within 30 days.
FAQ
Questions, answered.
Is the 14-day trial really free?
Yes. The trial runs through the App Store or Google Play, so the store asks for a payment method, but nothing is charged during the 14 days. Cancel at least 24 hours before it ends and you pay nothing; otherwise it renews as a paid plan. The trial is offered once per account. New accounts may also get a 7-day Pro pass that needs no payment method and simply ends on its own.
What happens to my data if I cancel Pro?
Nothing is deleted. Your account moves to the Free plan, and anything above the Free limits stays in the app, where you can view it, check items off, and delete it. Editing it or adding to it needs Pro. Delete down to the Free limit and everything unlocks again.
How does live collaboration work?
Start a live session from any list and share the link. Up to 10 people can join and see every change in real time. Split Screen puts everyone in one session with their own tasks, so you can compare progress side by side. Live sessions are a Pro feature, and Free accounts get one free try of each type.
Where is my data stored?
Your account data is stored with our cloud provider, Convex, and always travels over encrypted HTTPS. The app also keeps a copy on your phone so it works offline. We never sell your data or share it with advertisers. The Privacy Policy has the full details.
Does it work offline?
Yes. When you are signed in, the app keeps your notes, habits, and expenses on your phone, so you can open and edit them without internet. Your changes wait on the device and sync automatically once you are back online. A few things need a connection, such as adding a new habit, starting a live session, or buying Pro. In guest mode everything lives on your phone.
How do I restore my subscription on a new device?
Sign in with the same account used when purchasing (Google, Apple, or Email). Then go to Settings → Restore Purchases inside the app. Your subscription restores instantly.
How do I delete my account?
Go to Settings → Danger Zone → Delete Account inside the app. Everything is permanently deleted within 30 days. You can also email support@lionnotes.online with subject "Delete My Account — Lion's Notes".
Still have a question? support@lionnotes.online
